Timmy AI CRM

Stop answering the same questions all day.

Diamond is for sports directors who are drowning in repetitive questions, missed calls, and constant texting — and need a reliable way to respond faster without hiring more staff. You get Timmy AI CRM plus an AI Employee that helps handle conversations, follow-up, and next steps — with human monitoring to keep it accurate as your programs change.

AI Employee included Human monitoring Faster responses = more enrollments

Diamond handles repetitive conversations So your staff can focus on coaching + operations.
AI Employee
Text • Calls • Chat
“Hi! What’s pricing and how do I sign up?”
Absolutely — I can help. Are you looking for group classes, private lessons, or a junior program? I’ll share the best option and the next step to enroll.
monitoring keeps answers accurate

Why sports directors upgrade to Diamond

Diamond is built for the communication bottleneck — when growth is there, but you’re

stuck replying to the same questions and leads go cold because you

can’t respond fast enough.

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Endless texting + repeating yourself

Parents ask the same questions daily. Diamond helps handle those conversations so you’re not stuck on your phone.

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Missed calls = missed enrollments

When you’re coaching, you can’t always answer. Diamond helps capture and respond so leads don’t slip away.

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Slow replies make leads go cold

Speed matters. Diamond supports faster responses and consistent follow-up to keep families moving to the next step.

Why sports directors upgrade to Diamond

Diamond is built for the communication bottleneck — when growth is there, but you’re

stuck replying to the same questions and leads go cold because you

can’t respond fast enough.

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Endless texting + repeating yourself

Parents ask the same questions daily. Diamond helps handle those conversations so you’re not stuck on your phone.

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Missed calls = missed enrollments

When you’re coaching, you can’t always answer. Diamond helps capture and respond so leads don’t slip away.

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Slow replies make leads go cold

Speed matters. Diamond supports faster responses and consistent follow-up to keep families moving to the next step.

Plan roadmaps (what happens + when results show)

Sports directors care about outcomes. Here’s what getting started looks like by plan — and what you typically start seeing at each step.

Gold roadmap

For directors who want to move fast with guided setup and then run it themselves.

Day 1–2

Launch basics

We help get the core foundation in place so you’re not starting from zero.

Result: cleaner inbox + less chaos

Week 1

Pipeline + stages

Organize leads so you can see who needs attention and who is ready.

Result: fewer leads slipping through

Week 1–2

Basic follow-up

Simple workflows/templates so response time improves without extra effort.

Result: more booked calls

Week 2+

Optimize as you go

You run it day-to-day and keep improving based on what you learn.

Result: steady compounding improvements

Platinum roadmap

For busy directors who want done-for-you setup and ongoing VA support.

Day 1

Quick intake + goals

We map your bottleneck: lead flow, follow-up, parent messages, or organization.

Result: clarity on what to fix first

Week 1

Done-for-you build

VA organizes funnels, pipelines, templates, and the basics so it’s usable immediately.

Result: smoother follow-up + less stress

Week 2

Follow-up system goes live

Workflows start running so leads get responses even during training hours.

Result: fewer cold leads + more booked calls

Ongoing

Monthly improvements

We maintain and improve so

it doesn’t fall apart after week

two.

Result: consistent enrollment momentum

Diamond roadmap

For directors who want faster response, AI assistance, and human monitoring.

Day 1-3

System + guardrails

We set foundations, workflows, and rules so AI stays on

track.

Result: smoother, safer automation

Week 1

AI starts assisting

AI supports common questions and routing so response time improves.

Result: faster replies → less ghosting

Week 2

Human monitoring

Humans oversee, adjust, and keep conversations aligned with your process.

Result: fewer mistakes + better conversions

Ongoing

Optimization

Improve scripts, workflows, and response patterns as volume grows.

Result: compounding lead handling efficiency

Vibranium roadmap

For directors who want the highest relief: “take it off my plate” VA/EA support.

Day 1-3

Director-level intake

We map your operations and communication flow to remove bottlenecks.

Result: immediate clarity + calmer workload

Week 1

Full build + organization

We build and organize the

full system and keep it

clean.

Result: less admin + better lead control

Week 2

Consistency + oversight

System runs reliably, improvements happen weekly, not “when you have time.”

Result: consistent follow-up + stronger conversions

Ongoing

Strategic growth support

Continued improvements as your academy grows in volume and complexity.

Result: highest time savings + most stability

AI Employee (optional, results-driven)

AI is most valuable when it reduces response lag and keeps follow-up consistent. It’s

designed to assist — and escalate to humans when needed.

If response time slips, enrollments slip.

AI supports common questions and next-step guidance so leads get help quickly. When something is complex, it routes to a human.

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Guides to next steps

Keeps leads moving toward booking or follow-up.

Result: fewer stalled conversations

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Guides to next steps

Keeps leads moving toward booking or follow-up.

Result: fewer stalled conversations

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Escalation & guardrails

Routes complex items to humans when needed.

Result: safer automation

What you get in Diamond

Timmy AI CRM + AI Employee features + human monitoring so it stays accurate and useful.

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AI Employee for conversations

Helps respond to common questions and guides families to next steps — without sounding robotic.

  • Responds to repetitive questions

  • Guides leads to the right path (next step)

  • Reduces “back and forth” messaging

  • Supports booking + follow-up flows

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Human monitoring + updates

Your programs change — pricing, policies, schedules. Monitoring helps keep answers accurate over time.

  • Conversation review + refinement

  • Updates when programs change

  • Escalation to a human when needed

  • Protects your brand voice

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Unified inbox + follow-up foundation

All messages live in one place — so your team stays organized even when volume increases.

  • SMS + email in one inbox

  • Conversation history saved

  • Templates for quick replies

  • Automated nurture sequences

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Pipelines + tracking for results

See exactly where every lead is — and what needs to happen next to enroll them.

  • Enrollment pipeline visibility

  • Lead assignments + tasks

  • Follow-up reminders

  • Clear “next action” tracking

AI Employee modules (Diamond)

Each module targets a specific pain point: slow replies, missed calls, inconsistent info, and lost leads.

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Voice AI

Handles inbound calls and answers common questions so missed calls don’t become missed enrollments.

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Conversation AI

Handles inbound calls and answers common questions so missed calls don’t become missed enrollments.

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Human monitoring

Keeps responses accurate as pricing, schedules, and policies change—so your AI stays trustworthy.

Diamond pricing

If your bottleneck is communication volume and repetitive questions, Diamond helps you respond faster and enroll more — without adding headcount.

$700/month

Includes Timmy AI CRM + AI Employee modules + human monitoring to keep it accurate.

  • Everything in Platinum

  • Conversation AI + Voice AI modules

  • Human monitoring + updates

  • Escalation to a human for edge cases

  • Better lead capture + follow-up consistency

Need higher-touch executive support? Vibranium adds more strategic + ongoing hands-on help.

Who Diamond is for

Diamond is for directors who are overwhelmed by inquiries — “pricing”, “schedule”, “make-up policy”, “how to sign up” — and want a system that responds quickly, consistently, and professionally without hiring more staff.

Typical early results

  • Faster response times to inquiries

  • Less staff time spent on repetitive questions

  • More leads reaching the “next step”

  • Better consistency across channels

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