Privacy Policy
Timmy, Inc. (www.timmyaicrm.com) provides this privacy policy to demonstrate our strong commitment to our user’s privacy. This privacy policy discloses our methods for our website’s data gathering and distribution.
What information do we collect ?
We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. Under our Privacy Policy, we utilize your IP address to assist in the diagnosis of problems with our servers when they arise and in the administration of our website. Your IP address may be used to collect broad demographic data. Our website regularly collects other information such as browser type, platform, and connection speed.
Google, as a third party vendor, uses cookies to serve ads on your site. Google’s use of the DART cookie enables it to serve ads to your users based on their visit to your sites and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.
What do we use your information for ?
Any of the information we collect from you may be used in one of the following ways:
To personalize your experience: your information helps us to better respond to your individual needs
To improve our website: we continually strive to improve our website offerings based on the information and feedback we receive from you
To improve customer service: Your information helps us to more effectively respond to your customer service requests and support needs
To process transactions: Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
To administer a contest, promotion, survey or other site feature
To send periodic emails: The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.
How do we protect your information ?
• We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
• We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
• After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be kept on file.
• No mobile information will be shared with third parties or affiliates for marketing/promotional purposes
• Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services
• All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
Do we use cookies?
Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information
We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
Do we disclose any information to outside parties ?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Childrens Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
Online Privacy Policy Only
This online privacy policy applies only to information collected through our website and not to information collected offline.
Disclaimer
We may provide user information when mandated by law or in a good-faith assessment that such response is required in order to conform to the law or adhere to legal process served on our company.
Terms and Conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at www.timmyaicrm.com/term-conditions
By using our site, you consent to our online privacy policy.
Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page.
Contacting Us
If there are any questions regarding this privacy policy you may contact us using the information below.
www.timmyaicrm.com
24432 Verena Court, Mission Viejo, CA 92691
[email protected], 949-328-6836
SMS Agreement
By checking the box on our registration page when creating your account, you agree to receive messages from Timmy Inc. regarding account notifications and updates. You also agree to the Timmy Inc. Terms and Conditions and Privacy Policy, available at:
Terms & Conditions
Message frequency varies.
Standard message & data rates may apply.
Reply STOP to unsubscribe or HELP for additional support.
What’s included in Vibranium
Vibranium includes everything in Diamond plus client-facing executive assistant coverage and operational execution.
Full Timmy AI CRM (All core systems)
Centralize communication, automate follow-ups, track leads, and run your academy with visibility.
Unified inbox (SMS + email + missed call text-back)
Pipelines + lead tracking + tagging
Calendars + booking + reminders
Forms + segmentation + contact management
Dashboards + reporting
AI Employee Suite (Full access)
AI handles repetitive conversations and growth tasks — with human oversight to ensure quality.
Voice AI (calls) + Conversation AI (texts/webchat)
Reputation/Reviews AI
Workflow AI + Funnel/Website AI + Content AI
Escalation rules for sensitive requests
Ongoing AI monitoring + updates
Executive Assistant Back Office (Client-facing)
Your Executive Assistant acts like your front desk + operations support — not just “CRM help.” This is the difference between having tools and having a team that runs them for you.
Inbound calls/texts/emails
Handle parent inquiries, filter spam, route important issues correctly.
Scheduling & requests
Reschedules, make-ups, program questions, and common admin needs.
Billing & payment support
Invoices, payment links, reminders, and billing-related routing.
Website updates
Program updates, banners, seasonal changes, basic site edits.
Social + campaigns
Support with scheduling posts and sending consistent comms.
Multi-tool support
In Vibranium, we can also work inside other tools you use (not only GHL).
40 Flex Hours / Month Included
Vibranium includes a monthly hour bank for ongoing back-office execution — so your support doesn’t stop after setup.
Daily/weekly operational tasks
Monthly reporting cadence
Seasonal campaigns and updates
The AI CRM built for sports academies, clubs, and children's activity providers, so you can spend more time doing what you love, and spend less time on admin work.
AI Employee modules included
You get the full AI suite, configured with escalation rules so your academy stays accurate and professional.
Voice AI
Handles calls, filters spam, answers common questions, and routes urgent calls.
Program/pricing/schedule FAQs
After-hours call handling
Escalation to a human when needed
Conversation AI
Responds to leads and parents via text and webchat to keep your response time fast.
Instant replies for common questions
Guides to booking / next steps
Smart “handoff” to EA when needed
Reputation (Reviews) AI
Supports review requests and responses so your academy looks consistent and credible.
Review response support
Review request workflows
Better trust signals online
Content AI
Speeds up drafts for newsletters, campaigns, and social posts — your team finalizes.
Email drafts and campaign copy
Social post draft support
Seasonal promo draft assistance
Workflow AI
Helps build automations so leads don’t slip and parents get consistent follow-up.
Lead follow-up sequences
Reminders + tagging + routing
Consistency without manual effort
Funnel/Website AI
Supports conversion-focused pages and lead capture (your EA/VA executes).
Landing page structure support
Better lead capture flow
Offer clarity improvements
Human Oversight + Escalation Rules
Vibranium includes human monitoring plus clear boundaries for sensitive tasks (billing, make-ups, bookings) so the AI doesn’t “promise” what must be confirmed by your team.
Escalate payments/bookings/make-ups to EA
Seasonal policy updates (rain, holidays, new programs)
Ongoing accuracy and tone alignment
Executive Assistant support (the Vibranium difference)
Diamond gives you tools + a VA to run the system. Vibranium gives you a client-facing back office.
Parent communication handled
Your EA can manage inbound parent communication so you’re not glued to your phone.
Inbox coverage (texts/emails)
Call handling + routing
FAQs + next-step guidance
Escalate only what needs you
Billing, scheduling, requests
Common operational needs can be handled through the EA team with a clean tracking process.
Payment links + invoice sends
Scheduling changes / make-ups routing
Program updates and confirmations
Operational follow-through
Reporting cadence directors care about
Visibility is power. You receive consistent updates so you know what’s happening without digging.
Lead volume, response time, conversion checkpoints
Pipeline visibility and bottleneck highlights
Monthly performance snapshot + priorities
What getting started looks like
A high-level view of the Vibranium launch path — enough to understand outcomes, without revealing our full internal playbook.
What Vibranium does NOT include
Vibranium is our highest support tier — but we keep a few boundaries to protect quality and focus.
On-site staffing
We are virtual support — we don’t provide in-person/front-desk staffing at your facility.
No in-person check-in desk
No physical event staffing
Unlimited hours
Vibranium includes flex hours and structured support — additional scope is planned and approved.
40 flex hours/month included
Additional hours available if needed
Upgrade options
Upgrade anytime if you want AI to handle repetitive conversations or full back-office support.
Gold
Self-directed CRM
$100/mo
Full CRM suite
Funnels + forms
DIY campaigns
Platinum
CRM + Dedicated VA
$300/mo
Everything in Gold
Funnels built for you
Campaign execution support
Diamond
AI Employee + VA
$700/mo
Everything in Platinum
AI calls/texts/chat
Human monitoring
Vibranium
Full back-office support
$1,300/mo
Everything in Diamond
40 EA flex hours
Inbound comms + ops
Your Current Plan
Plan roadmaps (what happens + when results show)
Sports directors care about outcomes. Here’s what getting started looks like by plan — and what you typically start seeing at each step.
Gold roadmap
For directors who want to move fast with guided setup and then run it themselves.
Day 1–2
Launch basics
We help get the core foundation in place so you’re not starting from zero.
Result: cleaner inbox + less chaos
Week 1
Pipeline + stages
Organize leads so you can see who needs attention and who is ready.
Result: fewer leads slipping through
Week 1–2
Basic follow-up
Simple workflows/templates so response time improves without extra effort.
Result: more booked calls
Week 2+
Optimize as you go
You run it day-to-day and keep improving based on what you learn.
Result: steady compounding improvements
Platinum roadmap
For busy directors who want done-for-you setup and ongoing VA support.
Day 1
Quick intake + goals
We map your bottleneck: lead flow, follow-up, parent messages, or organization.
Result: clarity on what to fix first
Week 1
Done-for-you build
VA organizes funnels, pipelines, templates, and the basics so it’s usable immediately.
Result: smoother follow-up + less stress
Week 2
Follow-up system goes live
Workflows start running so leads get responses even during training hours.
Result: fewer cold leads + more booked calls
Ongoing
Monthly improvements
We maintain and improve so
it doesn’t fall apart after week
two.
Result: consistent enrollment momentum
Diamond roadmap
For directors who want faster response, AI assistance, and human monitoring.
Day 1-3
System + guardrails
We set foundations, workflows, and rules so AI stays on
track.
Result: smoother, safer automation
Week 1
AI starts assisting
AI supports common questions and routing so response time improves.
Result: faster replies → less ghosting
Week 2
Human monitoring
Humans oversee, adjust, and keep conversations aligned with your process.
Result: fewer mistakes + better conversions
Ongoing
Optimization
Improve scripts, workflows, and response patterns as volume grows.
Result: compounding lead handling efficiency
Vibranium roadmap
For directors who want the highest relief: “take it off my plate” VA/EA support.
Day 1-3
Director-level intake
We map your operations and communication flow to remove bottlenecks.
Result: immediate clarity + calmer workload
Week 1
Full build + organization
We build and organize the
full system and keep it
clean.
Result: less admin + better lead control
Week 2
Consistency + oversight
System runs reliably, improvements happen weekly, not “when you have time.”
Result: consistent follow-up + stronger conversions
Ongoing
Strategic growth support
Continued improvements as your academy grows in volume and complexity.
Result: highest time savings + most stability
AI Employee (optional, results-driven)
AI is most valuable when it reduces response lag and keeps follow-up consistent. It’s
designed to assist — and escalate to humans when needed.
If response time slips, enrollments slip.
AI supports common questions and next-step guidance so leads get help quickly. When something is complex, it routes to a human.
Guides to next steps
Keeps leads moving toward booking or follow-up.
Result: fewer stalled conversations
Guides to next steps
Keeps leads moving toward booking or follow-up.
Result: fewer stalled conversations
Escalation & guardrails
Routes complex items to humans when needed.
Result: safer automation